Before you return merchandise PLEASE read and FOLLOW the directions.
If you are not completely satisfied with your (product name) purchase, you have 30-days from your purchase date to return the product and receive a refund of your purchase price, less shipping and processing.
To return merchandise, call our customer service center at 1-800-313-8772 and ask for a return merchandise authorization number (RMA #). Once you receive the RMA# place the product in the original box along with the original packing slip. Clearly mark the RMA# on the outside of the box and on the packing slip and send to:
Flex Seal Family of Products
200 Docks Corner Rd. # 211
Dayton, NJ 08810-1530
Once we receive and inspect the merchandise we will credit your credit card for a full refund less the original shipping and processing.
If an order is placed Monday to Friday, in most cases, they will be processed and shipped within 24 to 48 hours. Orders placed on a Saturday or Sunday, are usually shipped first thing Monday morning. Unfortunately at this time, we do not ship to Alaska or Hawaii. We use FEDEX and UPS as our shipping carriers.
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